Patient Resource Program
Northland Health Centers (NHC) provides essential non-clinical support through our Patient Resource Program, designed to reduce barriers to care and increase access to health care and social services for the patients we serve. The Patient Resource Program offers a range of assistance, including transportation, interpretation, health education, referrals, case management, risk assessments, and outreach and enrollment support.
At NHC, every patient will be asked a series of screening questions to help our staff understand each individual’s unique needs. You can review the screening questions that patients may be asked here. We understand that concerns about basic needs can impact overall health, and NHC is committed to serving as a medical home that cares for the whole person. By screening for social determinants of health, we ensure that our Patient Resource Program best supports each patient.
Enrollment Help
Our care coordinators can help patients enroll in programs such as: marketplace health insurance, Medicaid, Low-income Home Energy Assistance Program (heating assistance), Snap/Food stamps, ND Rent Help, and Community Connect. If you are needing assistance with any enrollment help, please ask to see one of our care coordinators on staff.
Social Services Connections
Our care coordinators have resources in each one of our communities to help patients connect to address food insecurity, housing insecurity, safety concerns, transportation, translation, employment, legal assistance, clothing assistance, and much more!
Free Through Recovery and Community Connect
NHC is also enrolled as a provider for both the Free Through Recovery and Community Connect through the North Dakota Behavioral Health Human Services department. Through these programs, our care coordinators can assist with services such as: care coordination/referrals, intake and assessment, case management, ND Rent Help, counselling, peer support, transportation, housing assistance, utility assistance, employment assistance, education, food/clothing, and access to other services.
Community Connect
In order to be eligible for the Community Connect program, a person needs to be 18 years of age or older, reside in North Dakota, have a mental health or substance use disorder diagnosis causing challenges in areas such as housing, employment, financial, parenting, physical health, and community connections.
Free Through Recovery
In order to be eligible for the Free Through Recovery program, a person needs to be 18 years of age of older, involved in the criminal justice system, on parole/probation, and transitioning from prison. This person needs to be at risk for future criminal justice involvement and showing signs of a behavioral health condition such as: bipolar disorder, major depression, psychotic disorders of all types, post-traumatic stress disorder, obsessive compulsive disorder, borderline personality disorder, panic disorder, or moderate and severe substance use disorder.